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Privacy Policy

White Trail Adventures respects your privacy and is committed to protect your personal information. This privacy statement will inform you how we look after your personal data when you visit our website or provide personal data to us via other means, such as over the telephone and via email.

PRIVACY STATEMENT

  • White Trail Adventures does not share, sell, or trade email addresses, telephone numbers or information about you and your household, collected prior to the tour.
  • Credit card payments are exclusively done via our online payment provider Stripe or via our stationary card reader, means we do not see them.
  • White Trail Adventures does not share any past or current client names and postal addresses with any other companies or organizations.

We follow security procedures on how your personal information is used and stored: we limit who sees it and we have a number of processes in place to stop unauthorized access to it. This privacy statement details how we do this:

We are committed to safeguarding the privacy of our clients (individuals and travel agents) under the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679, we have a legal duty to protect your personal data.

INFORMATION WE COLLECT AND WHY

White Trail Adventures may collect personal information in a variety of circumstances in order to carry out our business activities effectively. Such information may be provided to us in the following ways:

  • You as a customer make a booking, enquiry or subscribe to receive information through the website, email or by phone. 
  • You accept cookie usage on our websites allowing us to track information about your computer or device, and your visits to and use of our services. 
  • You send us other information which is necessary to the fulfillment of your tour, in particular this means personal information send to us by email, letter, and telephone. 

PERSONAL INFORMATION

We may require you to provide us with some special categories of Personal Information in order for White Trail Adventures to provide you with a better standard of service. For example, when making a booking you may choose to provide us with some information about your dietary or medical requirements, which may reveal details about your mental or physical health or condition. The provision of this information is entirely voluntary. If you do not consent to our processing of this type of information it may impact on certain aspects of your trip.

COOKIES AND WEBSITE TRACKING

We use cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for our own statistical analysis. 

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from using our website to its full potential.

Google Analytics – We use Google Analytics to understand and improve the experience of our website visitors. Google Analytics measures your website experience factors and uses cookies to collect data on our users’ behavior and their devices as well as collecting information on the webpages the visitor has visited. Aggregated data is anonymized from the outset to recommend improvements to webpages. No data from Google Analytics is ever used to identify an individual.

DISCLOSURE

White Trail Adventures will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including purposes of meeting any legal, accounting, or reporting requirements.

Your personal information is not disclosed to third parties unless this is indicated by our sales agents, or is indicated on our website or as required or allowed by law.

HOW WE PROTECT YOUR INFORMATION

Please note, however, that the transmission of information via the internet is never completely secure and, although we will take steps to protect your personal information, we cannot guarantee the security of your personal information transmitted via the website or email – any transmission is therefore at your own risk.

Your consent – By submitting your personal information you consent to the use of that information as set out in this policy. 

CHANGES

This privacy policy may be updated from time to time, so you may wish to check it each time you submit personal information to our website.